ATM Deployment & Field Support Technician

Insight; North Carolina; On-site; USD 36,000 - 52,000; Full time

Job summary

Insight is seeking an ATM Phone Support Technician to join the ATM Deployment and Installation Team on site at Columbus, OH. The role focuses on supporting ATM installations, replacements, and temporary moves to accommodate real estate projects.

You will liaise with remote support, technology, and real estate teams to ensure successful deployments and service continuity. Competitive hourly pay up to $32.00 and day work hours are offered.

Qualifications

• Experience deploying and configuring technology devices in the retail financial industry.
• Experience supporting ATM installations and remote software load/configuration.
• Understanding of cash vendors, security vendors, ATM technicians, and related trades.
• Ability to multitask in a fast-paced environment and manage multiple issues.
• Strong troubleshooting skills and clear communication with stakeholders.

Responsibilities

• Deploy and configure technology devices in a large retail financial environment.
• Support ATM technicians during installation steps and remote software load/configuration.
• Understand roles of cash vendors, security vendors, ATM technicians, and related trades.
• Multi-task in a fast-paced environment, handling calls, updates, and issues.
• Troubleshoot using documented procedures and analytical problem-solving.

Skills

ATM deployment experience

Tech device deployment

Troubleshooting

Communication

Multitasking

Job description

Insight is seeking an ATM Phone Support Technician to join the ATM Deployment and Installation Team on site at Columbus, OH. The role focuses on supporting ATM installations, replacements, and temporary moves to accommodate real estate projects.

You will liaise with remote support, technology, and real estate teams to ensure successful deployments and service continuity. Competitive hourly pay up to $32.00 and day work hours are offered.