ATM Claims & Settlement Specialist

Westamerica Bancorporation; Fairfield (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Westamerica Bancorporation, one of California's leading commercial banks, is seeking an ATM Central Processing Specialist to join our team in California. You will board and process ATM related claims, and support branches with accurate dispute resolutions in a fast-paced environment.

You will maintain knowledge of Visa and Star's claim regulations, Reg E and Z, perform ATM settlement and research, and make outbound calls to verify transactions.

Qualifications

• Two-to-three years’ progressive experience in banking operations.
• Strong PC and math skills with a working knowledge of Excel and Word software.
• Strong analytical, communication and organizational skills are required.

Responsibilities

• Board and process all ATM related claims.
• Maintain a working knowledge of Visa and Star's claim regulations, Federal Regulation E and Z, and the Bank's policies and procedures resolving disputed transactions.
• Make outbound phone calls to customers in order to verify ATM transactions.
• Independently provide technical and analytical support to various departments and branches.
• Performs ATM settlement and research.
• Participates in other special projects and performs other job-related duties.

Skills

Banking operations

Analytical skills

Communication

Organizational skills

PC skills

Math skills

Tools

Excel

Word

TS

Job description

Westamerica Bancorporation, one of California's leading commercial banks, is seeking an ATM Central Processing Specialist to join our team in California. You will board and process ATM related claims, and support branches with accurate dispute resolutions in a fast-paced environment.

You will maintain knowledge of Visa and Star's claim regulations, Reg E and Z, perform ATM settlement and research, and make outbound calls to verify transactions.