ATM & Cash Operations Specialist II - Growth & Benefits

First Mid-Illinois Bancshares, Inc.; Mattoon (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental & vision coverage with

HSA match

401(k) with employer match

Employee Stock Purchase Plan

Generous PTO and paid holidays

Parental leave

Tuition reimbursement

Performance-based bonuses

Job summary

First Mid Bancshares, Inc. is seeking an ATM & Cash Operations Specialist II in Mattoon, IL. The role handles intermediate ATM/ITM operations, cash logistics, settlement, and general ledger balancing, supporting monthly reconciliations and issue resolution for complex items.

Responsibilities include monitoring inquiries, balancing related settlements, researching GL accounts, and assisting with armored service processes. Strong accuracy, communication, and procedural skills are essential.

Qualifications

• High school diploma or equivalent required; associate degree or equivalent banking operations experience preferred.
• 2+ years of banking operations or related experience preferred.
• Experience with reconciliations, general ledger balancing, reporting, or settlement activity preferred.

Responsibilities

• Monitor inbox emails, Freshservice tickets, routing questions, and issues for timely resolution.
• Assist with responsibilities from Specialist I and provide guidance on routine processing questions.
• Review and balance Switch Clearing GL, ATM Cash Dispense, and related settlement activity.
• Research and reconcile assigned GL accounts, including ATM/ITM cash deposits, Zelle settlement, and cash advances.
• Review armored service and ATM GL accounts; perform ITM balancing for cash account GLs.
• Prepare and submit weekly Fed orders and sells for armored service vaults; coordinate cash ordering with carriers.
• Identify trends in exceptions and recommend procedure updates or process improvements.
• Create/update procedures for balancing, settlement, reporting, and cash logistics functions.

Skills

Research & balancing

Accuracy & error spotting

Deadline prioritization

Effective communication

Procedures documentation

Education

High school diploma or equivalent

Associate degree or banking ops experience preferred

Job description

First Mid Bancshares, Inc. is seeking an ATM & Cash Operations Specialist II in Mattoon, IL. The role handles intermediate ATM/ITM operations, cash logistics, settlement, and general ledger balancing, supporting monthly reconciliations and issue resolution for complex items.

Responsibilities include monitoring inquiries, balancing related settlements, researching GL accounts, and assisting with armored service processes. Strong accuracy, communication, and procedural skills are essential.