Atlassian Platform Engineer & AI Workflows Architect

Ford; Dearborn (MI); Hybrid; USD 86,600 - 144,900; Full time

Benefits offered by this job

Medical, dental, vision coverage

Family care leave

Tuition assistance

Vehicle discount program for employees

Job summary

The Software Factory in Product Creation and Industrialization delivers scalable software solutions to support technology platforms, programs, suppliers, and internal teams. The Work Management team enables frictionless planning, tracking, and delivery through highly integrated tools and workflows.

The Solutions Engineer is a hands-on platform engineer and solution architect who designs and delivers enterprise-grade solutions across the Atlassian ecosystem (Jira, Jira Service Management, Jira

Qualifications

• Bachelor's degree in Computer Science, AI or Machine Learning, or related technical field.
• 5+ years with Atlassian cloud tools (Jira, Confluence), including deep expertise in at least one of JSM, JPD, Assets/CMDB, or Goals/Projects; experience with governance, permissions, and automation at scale
• 5+ years integration engineering: REST APIs (GraphQL preferred), webhooks, events, sync patterns, error handling, monitoring and observability
• 3+ years scripting/automation: Python or JavaScript/TypeScript (Node.js); ability to build utilities/services for operations and data movement
• 3+ years hands-on AI enablement: Atlassian Intelligence/Rovo or similar, GitHub Copilot; knowledge of governance, prompt patterns, access controls, guardrails
• Enterprise identity/security: SSO/SAML, OAuth/OIDC, RBAC, least-privilege design
• Requirements/ALM exposure: experience with Jama, Polarion, or PTC Codebeamer; understanding of traceability

Responsibilities

• Take charge of designing solutions that tackle critical challenges for Product Creation and Industrialization leveraging the Atlassian platform (Jira, Confluence), while setting scalable standards and overseeing governance.
• Configure Jira/JSM/JPD/Assets elements, including workflows, schemes, automations, forms, and SLAs to optimize delivery and service outcomes.
• Manage Atlassian Cloud administration and its operating model, covering permissions, project and space provisioning, guardrails, audits, and maintaining platform hygiene.
• Develop and maintain integrations and extensions such as Forge apps, REST/GraphQL APIs, and webhooks/events, ensuring robust error handling, monitoring, and supportability.
• Launch AI-powered workflows (such as Atlassian Intelligence/Rovo, GitHub Copilot) by implementing practical governance including approved use cases, knowledge sources, access controls, and guardrails in partnership with our Enterprise Technology partners.

Skills

Architecting platforms

Platform integration

Automation scripting

AI governance

Security at scale

Stakeholder collaboration

Education

Bachelor's degree in CS/AI/ML

Master's degree in CS/AI/ML

Tools

Jira

Confluence

Jira Service Management

Jira Product Discovery

Assets/CMDB

Goals/Projects

Forge

REST/GraphQL APIs

Job description

The Software Factory in Product Creation and Industrialization delivers scalable software solutions to support technology platforms, programs, suppliers, and internal teams. The Work Management team enables frictionless planning, tracking, and delivery through highly integrated tools and workflows.

The Solutions Engineer is a hands-on platform engineer and solution architect who designs and delivers enterprise-grade solutions across the Atlassian ecosystem (Jira, Jira Service Management, Jira