Atlassian Cloud Administrator: Jira & Confluence Expert

Lancium; Houston (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Life insurance

Short-term disability covered

Flexible Spending Accounts

Unlimited PTO

Parental leave

11 paid holidays

401(k) with 100% match

Job summary

Lancium is seeking a Jira and Confluence Cloud Administrator to join our Houston-based IT team. You will configure, maintain, and improve Lancium’s Atlassian Cloud environment, translating stakeholder needs into practical workflows, reliable reports, and well-organized documentation.

The role requires hands-on Jira/Confluence admin experience and knowledge of SSO integrations. You’ll collaborate with program managers, technical teams, and business stakeholders to ensure secure access,

Qualifications

• Three+ years in Jira and Confluence admin, including Atlassian Cloud.
• Bachelor’s degree or equivalent in IT/CS/IS or related field.
• Experience configuring Jira workflows, fields, screens, permissions, and notifications.
• Proficient in JQL, filters, dashboards, and reporting; supports Scrum/Kanban.
• Experience managing Confluence spaces, permissions, templates, content organization.
• Experience building/troubleshooting automation rules and integrations; REST APIs, webhooks, scripting.
• Knowledge of Atlassian Cloud administration, user/group management, licensing, and SSO with Entra ID.
• Ability translating requirements into maintainable configurations; troubleshoot issues.
• Strong communication and documentation; training users with program managers.
• Atlassian admin certification and familiarity with Jira Service Management preferred.

Responsibilities

• Administer Jira and Confluence Cloud, including configuration, access, licensing, and ongoing platform support.
• Configure Jira projects, workflows, work types, custom fields, screens, permission schemes, and notifications; maintain consistent standards while supporting team needs.
• Build and maintain boards, filters, dashboards, and reports that help teams track milestones, dependencies, risks, and delivery progress.
• Manage Confluence spaces, templates, navigation, and content standards; collaborate with content owners to improve documentation quality and lifecycle.
• Create, test, and maintain automation rules and approved integrations to reduce manual work and improve consistency between Jira, Confluence, and other business systems.
• Manage user and group access, project roles, space permissions, and external collaboration; coordinate with IT on Entra ID SSO, provisioning, and access reviews.
• Evaluate and administer integrations, including permissions, licensing costs, and support requirements, in collaboration with IT and security.
• Troubleshoot configuration, access, automation, and integration issues; provide user training and documentation, and coordinate unresolved issues with Atlassian or app vendors.
• Maintain configuration documentation and change controls; test changes, monitor usage and audit activity, and coordinate data exports/recovery with IT.

Skills

Stakeholder management

Documentation

Communication

JQL

Problem solving

Agile/Scrum experience

Training users

Education

Bachelor’s degree in IT or related field

Atlassian administration certification

Tools

Jira

Confluence

Entra ID

REST APIs

Scripting for admin tasks

Job description

Lancium is seeking a Jira and Confluence Cloud Administrator to join our Houston-based IT team. You will configure, maintain, and improve Lancium’s Atlassian Cloud environment, translating stakeholder needs into practical workflows, reliable reports, and well-organized documentation.

The role requires hands-on Jira/Confluence admin experience and knowledge of SSO integrations. You’ll collaborate with program managers, technical teams, and business stakeholders to ensure secure access,