Enterprise Atlassian Admin: Jira, JSM & Confluence Cloud

DoorDash; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

DoorDash is seeking an Atlassian Administrator to join our Enterprise Systems team. You will own day-to-day administration of Jira Cloud, Jira Service Management, and Confluence Cloud, keeping requests, access, and configurations running smoothly for teams across the business.

You’ll troubleshoot access and workflow issues, configure projects, forms, fields, and notifications, and collaborate with globally distributed teams.

Qualifications

• 1–3 years of Atlassian administration in an enterprise setting.
• Hands-on with Jira, Jira Service Management and Confluence configuration and permissions.
• Ability to troubleshoot access, permissions, and ticket routing under time pressure.
• Exposure to scripting or automation (Python or YAML) encouraged.

Responsibilities

• Administer Jira Cloud, Jira Service Management, and Confluence Cloud.
• Manage user access, project permissions, and admin roles.
• Configure workflows, forms, fields, and notifications.
• Provide production support and issue resolution.
• Collaborate with global teams across time zones.

Skills

Jira Admin

Jira Service Management

Confluence

Okta

SSO

MFA

Automation

Python

YAML

Slack

Google Workspace

Tools

Freshservice

Terraform

Atlassian REST APIs

Google Workspace

Slack

Job description

DoorDash is seeking an Atlassian Administrator to join our Enterprise Systems team. You will own day-to-day administration of Jira Cloud, Jira Service Management, and Confluence Cloud, keeping requests, access, and configurations running smoothly for teams across the business.

You’ll troubleshoot access and workflow issues, configure projects, forms, fields, and notifications, and collaborate with globally distributed teams.