Atlanta Fulfillment Center Operations Lead

SupplyHouse; Atlanta (GA); On-site; USD 96,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid vacation and holidays

Life insurance and disability coverage

Discounted insurance programs

Job summary

SupplyHouse is opening a new fulfillment center in Atlanta, GA and seeking an Assistant General Manager to lead inbound and outbound operations, drive performance, and build a strong safety and continuous improvement culture. The role reports to the General Manager and supports site launch and long-term success.

You will oversee staffing, KPI achievement, and collaboration across departments to optimize productivity, quality, and cost efficiency in a high‑growth e‑commerce environment.

Qualifications

• Bachelor’s degree in a related field.
• 3–5 years of experience in warehouse, fulfillment, or distribution management with multiple teams oversight.
• Experience leading exempt leaders and developing management teams.
• Strong understanding of warehouse operations including distribution, automation, WMS, inventory, and supply chain concepts.
• Proficiency with Microsoft Office (Word, Outlook, Excel).
• Excellent verbal and written communication; ability to influence executive leadership and frontline staff.

Responsibilities

• Oversee all inbound and outbound operations and processes.
• Ensure staffing to operate at peak efficiency and complete tasks daily.
• Manage work performance of inbound/outbound leadership to meet KPI metrics.
• Lead continuous initiatives to improve service, accuracy, and productivity while reducing costs.
• Identify root causes and pilot resolutions to standardize processes.
• Support the General Manager and act in their absence with key operational decisions.
• Collaborate with management to align objectives and develop new procedures.
• Mentor and develop Team Leads and Associates to build a strong culture.

Skills

Leadership

Team development

Process improvement

KPI management

Operations management

Safety culture

Communication

Problem solving

Cross‑functional collaboration

Budget management

Education

Bachelor's degree

Tools

WMS

Microsoft Excel

MS Office (Word/Outlook)

Job description

SupplyHouse is opening a new fulfillment center in Atlanta, GA and seeking an Assistant General Manager to lead inbound and outbound operations, drive performance, and build a strong safety and continuous improvement culture. The role reports to the General Manager and supports site launch and long-term success.

You will oversee staffing, KPI achievement, and collaboration across departments to optimize productivity, quality, and cost efficiency in a high‑growth e‑commerce environment.