Athletics Ticketing Coordinator

XU01 Xavier University; Cincinnati (OH); On-site; USD 17,047 - 24,280; Part time

Job summary

XU01 Xavier University in Cincinnati is seeking a Ticketing Coordinator to manage ticket operations, including training student workers and scheduling for athletic events.

The ideal candidate will have at least 1 year of experience in a ticket department and excellent communication skills. This part-time role offers compensation of $15 per hour and requires evening, weekend, and holiday hours, with no benefits.

Qualifications

• 1+ year of experience in a collegiate ticket department or related field.
• Self-starter who takes initiative to solve problems.
• Strong organizational and multitasking skills.

Responsibilities

• Train student workers in ticketing procedures.
• Schedule workers for athletic events.
• Process ticket orders and perform related office tasks.
• Support gameday box office operations.
• Assist with department initiatives like fundraising.

Skills

Experience in a collegiate ticket department

Customer service skills

Excellent communication skills

Organizational skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in marketing or sports management

Tools

Paciolan ticketing system

Eloqua marketing automation

Job description

About the Role

Xavier University, a member of the BIG EAST Conference, seeks qualified candidates for the position of Ticketing Coordinator. This hourly position focuses on managing and executing ticket operational tasks including training of student workers, scheduling workers for all events, processing orders, general office tasks, gameday box office support, coordinating sales and service for customers, e‑mail communications, and collaborating with other department initiatives such as fundraising and hospitality efforts. The position requires working in the office as well as at athletic events.

Responsibilities

• Train student workers in ticketing procedures and customer service.
• Schedule workers for all athletic events, ensuring adequate coverage.
• Process ticket orders and perform related office tasks.
• Support gameday box office operations and coordinate sales and service for customers.
• Communicate via e‑mail and assist with department initiatives including fundraising and hospitality efforts.

Qualifications

• 1+ year of experience in a collegiate ticket department or related field.
• Professional, results‑oriented self‑starter who takes initiative to solve problems.
• Excellent verbal and written communication skills.
• Ability to meet deadlines and prioritize multiple responsibilities.
• Strong organizational skills.
• Proficient in Microsoft Office suite.
• Proficiency with Paciolan ticketing and Eloqua marketing automation systems is preferred.
• Bachelor’s degree in marketing, sports management, or a related field is preferred.

Employment Term & Compensation

Employment term starts no earlier than August1, 2026. This is a 10‑month position for one year with a mutual option for a possible second year. Evening, weekend, and holiday hours are required and the schedule may vary. The role is part‑time and will work no more than 25 hours per week from August through May. There are no benefits attached to this position. Compensation is $15 per hour.