Athletics Ticketing Coordinator

The Chronicle Of Higher Education, Inc.; Cincinnati (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

Xavier University, a member of the BIG EAST Conference, seeks qualified candidates for the position of Ticketing Coordinator, which will serve an integral role in the operations of the ticket department. This is an hourly, 10-month position with evening, weekend and holiday hours and no benefits attached.

The role involves training student workers, scheduling event staff, processing orders, and supporting gameday operations.

Qualifications

• 1+ year of experience in a collegiate ticket department or related field
• Professional, results-oriented self-starter who takes initiative to solve problems
• Excellent verbal and written communication skills
• Ability to meet deadlines and prioritize multiple responsibilities
• Strong organizational skills
• Proficient in Microsoft Office Suite
• Paciolan ticketing and Eloqua marketing automation systems experience preferred
• Bachelor’s degree in marketing, sports management or a related field preferred

Responsibilities

• Train student workers and schedule workers for events
• Process ticket orders and handle general office tasks
• Support gameday box office operations
• Coordinate sales and service for customers and email communications
• Collaborate on fundraising and hospitality initiatives
• Work in-office and at athletic events as required

Skills

Verbal & written communication

Time management

Organizational skills

Problem solving

Ticketing experience

Initiative/self-starter

Education

Bachelor’s degree in marketing, sports management or related field

Tools

Microsoft Office

Paciolan

Eloqua

Job description

Athletics Ticketing Coordinator

Xavier University, a member of the BIG EAST Conference, seeksqualified candidates for the position of Ticketing Coordinator,which will serve an integral role in the operations of the ticketdepartment.

This is an hourly position and will focus on the management andexecution of ticket operational tasks such as training of studentworkers, scheduling workers for all events, processing of ordersand other general office tasks as needed. Other duties will includeassisting the department with gameday box office support,coordinating sales and service for customers, e-mailcommunications, and collaborating and supporting other departmentinitiatives including fundraising and hospitality efforts. Theposition will be required to work in the office as well as atathletic events.

Qualifications include:

• 1+ year of experience in a collegiate ticket department orrelated field
• Professional, results-oriented self-starter who takesinitiative to solve problems
• Excellent verbal and written communication skills
• Ability to meet deadlines and prioritize multipleresponsibilities
• Strong organizational skills
• Proficient in Microsoft Office suite
• Proficiency with Paciolan ticketing and Eloqua marketingautomation systems is preferred
• Bachelor’s degree in marketing, sports management or a relatedfield is preferred

Employment Term Start Date: Beginning no earlier than August 1,2026.

This is a 10-month position for 1 year with the mutual option for apossible 2nd year. Evening, weekend and holiday hours will berequired and schedule may vary. There are no benefits attached tothis position. This position will work no more than 25 hours perweek from August through May.

Compensation

Hourly rate of $15/hour.

Candidates selected for the final stages of the interview processwill be asked to provide the names and contact information of threeprofessional references.

Benefits - applies only to full-time positions:

Xavier University offers a wide array of complementary andaffordable benefit options to meet the financial, educational,health, and wellness needs of you and your family. Eligibilityvaries by position and employment class:

• Comprehensive insurance plans including medical, dental, vision and prescription coverage.
• Tax advantaged accounts including health savings accounts, flexible spending accounts, and dependent care account.
• Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave and holidays.
Tuition remission for employees and their eligible dependents.