Student Game Day Operations Assistant

Tulane University; New Orleans (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

Tulane University is seeking student workers for Game Operations to assist with the game day experience across football, basketball, volleyball and other athletic events. You will support fans, coaches, and event staff, provide excellent customer service, and help with setup, operations, and facility management.

This role offers hands-on experience in customer relations, event management, and athletic operations, with opportunities to work nights and weekends in a fast-paced environment.

Qualifications

• Strong customer service skills.
• Ability to interact effectively with coaches, administrators, student athletes, vendors and spectators.
• Extremely organized, self-starter, intrinsically motivated.
• Strong organizational, management and leadership skills.
• Proven ability to multi-task effectively.
• Ability to prioritize assignments and meet deadlines.
• Available to work flexible work schedule including nights and weekends.

Responsibilities

• Provide support and assistance to the Game Operations team in the set up and breakdown of all Tulane athletic events.
• Provide superior customer service to fans during the ticket scanning process, golf cart shuttle, greeting and directing patrons upon entry and any other interactions that may occur while working a ticketed Tulane Athletics event.
• Assist with Game Operations specific activities and projects including but not limited to the following: Ticket Scanning, Set Up and Breakdown of Athletic Events, Operate Golf Cart Shuttle, Keep Score at Events as Needed, Usher Athletic Events, Seat Back Sales and Inventory
• Perform general office tasks including but not limited to Game Day Preparation, Assist in the Maintenance of Athletic Facilities, Cleaning/organizing

Skills

Customer Service

Interpersonal Skills

Organization

Leadership

Multi-tasking

Deadline-driven

Flexible schedule

Job description

Tulane University is seeking student workers for Game Operations to assist with the game day experience across football, basketball, volleyball and other athletic events. You will support fans, coaches, and event staff, provide excellent customer service, and help with setup, operations, and facility management.

This role offers hands-on experience in customer relations, event management, and athletic operations, with opportunities to work nights and weekends in a fast-paced environment.