Athletic Tickets: Student Office Assistant

University of Kentucky; Lexington, Northern (KY, KY); Hybrid; USD 11,000 - 16,000; Part time

Job summary

The University of Kentucky in Lexington, KY is seeking an Athletic Ticket Office Student Assistant. You will assist fans with ticket purchases, answer inquiries, and process sales at phone, mail, and walk-up windows. This is a part-time role requiring student enrollment.

Must have a high school diploma and be currently enrolled at UK. Some customer service experience is preferred, and you should be able to work weeknights and weekend events, including home football games.

Qualifications

• Experience in a customer service position, both in person and over the phone.
• Familiarity with MS Office applications (Word/Excel).
• Applicants should be dependable, punctual, and possess effective communication and problem solving skills.

Responsibilities

• Provide exceptional customer service over the phone and in person at the ticket office.
• Process ticket sales via phone, mail, and walk-up orders.
• Perform daily reconciliation of ticket sales and payments.

Skills

Customer service

MS Office

Communication

Problem solving

Attention to detail

Education

High School Diploma

University of Kentucky student

Tools

MS Office

Job description

The University of Kentucky in Lexington, KY is seeking an Athletic Ticket Office Student Assistant. You will assist fans with ticket purchases, answer inquiries, and process sales at phone, mail, and walk-up windows. This is a part-time role requiring student enrollment.

Must have a high school diploma and be currently enrolled at UK. Some customer service experience is preferred, and you should be able to work weeknights and weekend events, including home football games.