Athletic Health Programs Coordinator

Boston University; Boston (MA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Vacation

Retirement Plan

Health, Dental, Vision

Tuition remission

Professional development

Job summary

Boston University is seeking an Administrative Coordinator to join the Athletic Training Department within Student Health Services in Boston. You will help manage departmental operations, scheduling, referrals, and communications to support patient-centered care for varsity and club sports.

The role requires a bachelor’s degree or equivalent, 3–5 years of relevant experience, and strong organizational and customer-service skills.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Three to five years of progressively responsible administrative, healthcare, higher education, or related experience.
• Excellent organizational, communication, and customer service skills.
• Proficiency with Microsoft Office Suite and database management systems.
• Preferred: experience in healthcare, higher education, athletics, or student services.
• Preferred: experience managing healthcare referrals, insurance authorizations, or patient services.

Responsibilities

• Manage departmental operations, communications, and administrative processes.
• Support patient services through referral management, scheduling, insurance authorization processes.
• Manage administrative planning and logistics for meetings, events, recruitment activities, onboarding processes, and departmental projects.
• Maintain departmental records, databases, calendars, compliance documentation, and operational tracking systems.
• Support financial, purchasing, inventory, and resource management activities.
• Serve as a liaison among patients, healthcare providers, university departments, vendors, and community partners.
• Assist with departmental quality assurance, compliance, and reporting activities.
• Supervise and train work‑study and student employees, including assigning work, providing direction, evaluating performance.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Attention to detail

Education

Bachelor's degree or equivalent

Three to five years of relevant experience

Tools

Microsoft Office Suite

Database management systems

Job description

Boston University is seeking an Administrative Coordinator to join the Athletic Training Department within Student Health Services in Boston. You will help manage departmental operations, scheduling, referrals, and communications to support patient-centered care for varsity and club sports.

The role requires a bachelor’s degree or equivalent, 3–5 years of relevant experience, and strong organizational and customer-service skills.