Athletic Gear Sales Associate – Customer Experience Champion

Dick's Sporting Goods; Strongsville (OH); On-site; USD 19,286 - 28,929; Full time

Job summary

DICK'S Sporting Goods in Strongsville, OH, is seeking store teammates to provide exceptional customer service, share product knowledge, and uphold our brand standards. You will greet customers, assist with their needs, and contribute to a welcoming store environment.

The role involves following floor sets, promoting loyalty programs, adhering to safety protocols, and supporting the team with other tasks as needed. Benefits are provided with competitive wages.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repeatedly (up to 25 times per hour).
• Ability to work extended periods of time standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet with ladder or lifting device.
• Ability to perform repetitive motions for short periods (up to 2 hours).

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following floor sets, signage, price changes, inventory presentation and replenishment.
• Promote company programs (customer loyalty, warranty sales, credit card enrollment).
• Adhere to safety, loss prevention and SOPs; maintain confidentiality of company information.
• Create an inclusive store environment where teammates and customers feel welcome, safe, and respected.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer service

Cashier experience

Retail experience

Job description

DICK'S Sporting Goods in Strongsville, OH, is seeking store teammates to provide exceptional customer service, share product knowledge, and uphold our brand standards. You will greet customers, assist with their needs, and contribute to a welcoming store environment.

The role involves following floor sets, promoting loyalty programs, adhering to safety protocols, and supporting the team with other tasks as needed. Benefits are provided with competitive wages.