Athlete Experience Teammate (Loyalty & Service)

DICK'S Sporting Goods, Inc.; City of Batavia (NY); Vor Ort; USD 22.000 - 32.000; Vollzeit

Zusammenfassung

DICK’S Sporting Goods in the United States invites you to join our team as Teammate – Endzone & Loyalty. You will greet customers, provide product knowledge, and support athlete shoppers with a fast, friendly checkout experience that reinforces loyalty participation.

We emphasize inclusion, teamwork, and customer-focused service while upholding store standards and safety policies. Join us and help athletes of all abilities find what they need and feel welcome on the floor.

Qualifikationen

• Customer service and product knowledge are essential in assisting athletes and teammates.

Aufgaben

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned.

Kenntnisse

Customer service

Product knowledge

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

DICK’S Sporting Goods in the United States invites you to join our team as Teammate – Endzone & Loyalty. You will greet customers, provide product knowledge, and support athlete shoppers with a fast, friendly checkout experience that reinforces loyalty participation.

We emphasize inclusion, teamwork, and customer-focused service while upholding store standards and safety policies. Join us and help athletes of all abilities find what they need and feel welcome on the floor.