Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 24,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Sales Teammate to welcome athletes and help them find the right products to support their sport or lifestyle. You will provide knowledge and personalized service, maintain merchandising standards, and build connections with every athlete.

As part of a team-first environment, you will support sales results, promote loyalty programs, and ensure every athlete leaves confident in their purchase.

Qualifications

• High School Diploma or Equivalent.
• Customer service experience is preferred.
• Ability to assist with product selection and recommendations.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits.
• Drive sales through effective selling behaviors and loyalty program promotions.
• Collaborate with teammates to achieve store goals and uphold standards.
• Represent the brand with professionalism, enthusiasm and a customer-first mindset.

Skills

Customer service

Sales

Merchandising

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Sales Teammate to welcome athletes and help them find the right products to support their sport or lifestyle. You will provide knowledge and personalized service, maintain merchandising standards, and build connections with every athlete.

As part of a team-first environment, you will support sales results, promote loyalty programs, and ensure every athlete leaves confident in their purchase.