Athlete Experience Specialist

DICK'S Sporting Goods; Novi (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods in Novi, Michigan is seeking a Sales Teammate to help athletes find the right products and provide personalized service. You’ll work in a team-focused store, delivering an exceptional shopping experience and building confidence for every athlete who visits.

You will demonstrate product knowledge, assist with selections, maintain merchandising standards, and contribute to sales goals with energy and passion for sport.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Novi, Michigan is seeking a Sales Teammate to help athletes find the right products and provide personalized service. You’ll work in a team-focused store, delivering an exceptional shopping experience and building confidence for every athlete who visits.

You will demonstrate product knowledge, assist with selections, maintain merchandising standards, and contribute to sales goals with energy and passion for sport.