Athlete-Focused Sales Specialist

DICK'S Sporting Goods; Novi (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods in Novi, MI is looking for a Specialist - Sales to deliver an engaging athlete shopping experience by connecting customers with the right apparel, footwear, and gear for performance and everyday wear. You will combine product expertise, merchandise knowledge, and strong service to help customers achieve their goals.

This role emphasizes teamwork, a strong service mindset, and adherence to store standards.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide product information.
• Assists with onboarding and training of new team members; serves as a go-to expert in designated process areas.
• Maintains store standards, replenishment and presentation for a compelling shopper experience.
• Promotes participation in loyalty programs, warranty sales and private label cards.
• Creates an inclusive store environment where teammates and athletes are welcomed and respected.
• Adheres to safety, loss prevention and store policies and procedures.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Novi, MI is looking for a Specialist - Sales to deliver an engaging athlete shopping experience by connecting customers with the right apparel, footwear, and gear for performance and everyday wear. You will combine product expertise, merchandise knowledge, and strong service to help customers achieve their goals.

This role emphasizes teamwork, a strong service mindset, and adherence to store standards.