Athlete Experience Specialist

Dick's Sporting Goods; Mesa (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

DICK'S Sporting Goods in Mesa, AZ is hiring a Specialist to help athletes select the right apparel and gear, delivering top-tier customer service on the sales floor. You will combine product knowledge with strong service to drive results and contribute to a welcoming store environment.

As part of our team, you’ll engage customers, learn store processes, and support merchandising standards while upholding safety policies and high integrity in all interactions.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand shopping needs and provide clear, accurate product information.
• Assists with onboarding and training of new team members, acting as a subject matter expert for store processes.
• Ensures products are ready for athletes to purchase and engages customers where and when they want.

Job description

DICK'S Sporting Goods in Mesa, AZ is hiring a Specialist to help athletes select the right apparel and gear, delivering top-tier customer service on the sales floor. You will combine product knowledge with strong service to drive results and contribute to a welcoming store environment.

As part of our team, you’ll engage customers, learn store processes, and support merchandising standards while upholding safety policies and high integrity in all interactions.