Athlete Experience & Loyalty Advisor

DICK'S Sporting Goods; Pleasant Hill (CA); On-site; USD 23,000 - 34,000; Part time

Job summary

DICK'S Sporting Goods in Pleasant Hill, CA is seeking an Advisor to deliver a high-touch athlete experience. You will guide athletes through checkout, loyalty programs, and services with confidence and expertise. Greet athletes, share product knowledge, uphold merchandising standards, and promote warranty and loyalty programs.

You will also support store operations while maintaining safety and inclusivity. Join a team that values coaching, accountability, collaboration, and trust, helping create

Qualifications

• High School Diploma or Equivalent

Responsibilities

• Greet customers and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Pleasant Hill, CA is seeking an Advisor to deliver a high-touch athlete experience. You will guide athletes through checkout, loyalty programs, and services with confidence and expertise. Greet athletes, share product knowledge, uphold merchandising standards, and promote warranty and loyalty programs.

You will also support store operations while maintaining safety and inclusivity. Join a team that values coaching, accountability, collaboration, and trust, helping create