Athlete Experience & Loyalty Advisor

DICK'S Sporting Goods; Asheville (NC); On-site; USD 29,000 - 42,000; Full time

Job summary

DICK’S Sporting Goods in Asheville seeks an Advisor to deliver a high-touch athlete experience at the register and throughout the shopping journey. You will provide product knowledge, guidance on loyalty programs, and friendly service to athletes of all levels.

You will follow merchandising standards, uphold safety policies, and support the team across the store, contributing to an inclusive, welcoming environment.

Qualifications

• Customer-facing experience in retail or service environment.
• Ability to explain product features and benefits clearly.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Greet customers and proactively assist athletes to find products and complete purchases.
• Uphold merchandising and presentation standards across floor sets, signage, and inventory
• Promote loyalty programs, warranties, and store services.
• Adhere to safety, loss prevention, and store policies including relevant regulations.
• Create an inclusive store environment where teammates and athletes feel welcomed and respected.
• Support the team across the store and perform other duties as assigned.

Skills

Customer service

Communication

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Asheville seeks an Advisor to deliver a high-touch athlete experience at the register and throughout the shopping journey. You will provide product knowledge, guidance on loyalty programs, and friendly service to athletes of all levels.

You will follow merchandising standards, uphold safety policies, and support the team across the store, contributing to an inclusive, welcoming environment.