Athlete Experience & Loyalty Advisor

DICK'S Sporting Goods, Inc.; Fresno (CA); Presencial; USD 23.000 - 34.000; Jornada completa

Descripción de la vacante

DICK’S Sporting Goods in California is seeking an Advisor to help customers with product knowledge, loyalty programs, and a seamless shopping journey. You will greet teammates and athletes, uphold merchandising standards, and support a positive store environment.

The role emphasizes a high school diploma, reliability, teamwork, and a commitment to safety policies. Targeted pay range is provided, with benefits offered; adherence to virtual interview rules is required.

Formación

• High School Diploma or equivalent required.

Responsabilidades

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Educación

High School Diploma or Equivalent

Descripción del empleo

DICK’S Sporting Goods in California is seeking an Advisor to help customers with product knowledge, loyalty programs, and a seamless shopping journey. You will greet teammates and athletes, uphold merchandising standards, and support a positive store environment.

The role emphasizes a high school diploma, reliability, teamwork, and a commitment to safety policies. Targeted pay range is provided, with benefits offered; adherence to virtual interview rules is required.