Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Alpharetta (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a team member to deliver an exceptional athlete experience in-store. You will greet athletes, identify needs, and offer personalized product recommendations to guide confident purchases.

You will leverage product knowledge to explain features, promote loyalty programs and protection plans, and work with teammates to achieve store goals and superior customer service.

Qualifications

• High School Diploma or Equivalent required.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a team member to deliver an exceptional athlete experience in-store. You will greet athletes, identify needs, and offer personalized product recommendations to guide confident purchases.

You will leverage product knowledge to explain features, promote loyalty programs and protection plans, and work with teammates to achieve store goals and superior customer service.