Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Joliet (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Sales Teammate to deliver an exceptional athlete experience by greeting customers, identifying needs, and offering personalized product recommendations. You will educate customers on product features, support sales goals, and promote loyalty programs in a team-driven environment.

You will collaborate with store teammates to meet daily objectives and uphold brand standards, ensuring each athlete leaves confident in their purchase and the service received.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Skills

Customer service

Product knowledge

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Sales Teammate to deliver an exceptional athlete experience by greeting customers, identifying needs, and offering personalized product recommendations. You will educate customers on product features, support sales goals, and promote loyalty programs in a team-driven environment.

You will collaborate with store teammates to meet daily objectives and uphold brand standards, ensuring each athlete leaves confident in their purchase and the service received.