Athlete Experience Leader — Field Operations

DICK'S Sporting Goods, Inc.; Millcreek Township (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Teammate - On Field Operations to deliver a seamless athlete experience across the sales floor. You will support merchandising, product availability, pricing, and signage, ensuring the store is organized and responsive to athletes' needs while maintaining standards.

You will be part of a team that emphasizes energy, discipline, and teamwork, with a focus on inclusive service and safety.

Qualifications

• Customer service experience or aptitude.
• Willingness to greet and assist customers.

Responsibilities

• Greet teammates and athletes and assess their needs to enhance their shopping experience.
• Maintain merchandising and presentation standards including floor sets, signage, pricing and stock.
• Promote store programs such as loyalty, warranty sales, and credit card enrollment.
• Follow safety, loss prevention, and SOPs and comply with laws and regulations.
• Foster an inclusive store environment where everyone is welcomed and respected.
• Support the team across the store and handle additional tasks as needed.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Teammate - On Field Operations to deliver a seamless athlete experience across the sales floor. You will support merchandising, product availability, pricing, and signage, ensuring the store is organized and responsive to athletes' needs while maintaining standards.

You will be part of a team that emphasizes energy, discipline, and teamwork, with a focus on inclusive service and safety.