Athlete Experience Lead — Field Operations

DICK'S Sporting Goods, Inc.; Dedham (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

DICK'S Sporting Goods in Dedham, MA is hiring a Teammate - On Field Operations to deliver an exceptional athlete experience by supporting merchandising, product availability, pricing and signage on the sales floor. You will ensure the store is organized, accurate, and ready to meet athlete needs at all times, bringing energy, discipline, and teamwork to every shift.

As a Teammate, you will greet athletes and teammates, follow floor-set standards, promote loyalty programs, and uphold safety

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Dedham, MA is hiring a Teammate - On Field Operations to deliver an exceptional athlete experience by supporting merchandising, product availability, pricing and signage on the sales floor. You will ensure the store is organized, accurate, and ready to meet athlete needs at all times, bringing energy, discipline, and teamwork to every shift.

As a Teammate, you will greet athletes and teammates, follow floor-set standards, promote loyalty programs, and uphold safety