Athlete Experience & Store Operations Teammate

DICK'S Sporting Goods, Inc.; Town of De Witt (NY); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Teammate – On Field Operations to ensure the store is organized and ready to meet athlete needs. You’ll greet customers, provide product knowledge, and deliver an exceptional shopping experience on the sales floor.

You will follow floor sets, participate in loyalty and warranty programs, and uphold safety and loss-prevention policies. The role emphasizes teamwork, accountability, and inclusivity on the shop floor.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Teammate – On Field Operations to ensure the store is organized and ready to meet athlete needs. You’ll greet customers, provide product knowledge, and deliver an exceptional shopping experience on the sales floor.

You will follow floor sets, participate in loyalty and warranty programs, and uphold safety and loss-prevention policies. The role emphasizes teamwork, accountability, and inclusivity on the shop floor.