Athlete Experience & Inventory Specialist

Dick's Sporting Goods; Tempe (AZ); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

DICK'S Sporting Goods in Tempe, AZ is hiring a Specialist - Off Field Operations to support inventory accuracy, fulfillment, and store execution while delivering exceptional athlete experiences. You will engage customers, assist with onboarding, uphold merchandising standards, and promotes participation in loyalty programs.

The role emphasizes teamwork, precision, and strong execution to keep the store athlete-ready.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members, focusing on best practices, expectational selling skills, and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Skills

Retail experience

Customer-facing experience

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Tempe, AZ is hiring a Specialist - Off Field Operations to support inventory accuracy, fulfillment, and store execution while delivering exceptional athlete experiences. You will engage customers, assist with onboarding, uphold merchandising standards, and promotes participation in loyalty programs.

The role emphasizes teamwork, precision, and strong execution to keep the store athlete-ready.