Athlete Experience & Field Ops Specialist

DICK'S Sporting Goods, Inc.; Miami (FL); On-site; USD 17,000 - 23,000; Full time

Job summary

DICK'S Sporting Goods in Miami, FL is seeking a customer-focused team member to help athletes find the right gear and provide knowledgeable product information. You will support sales, upsell services, and contribute to an engaging in-store experience.

The role emphasizes teamwork, adherence to merchandising standards, and a strong guest-first approach to ensure every athlete leaves satisfied and coming back for more.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Engage athletes to understand shopping needs and provide product knowledge.
• Onboard and train new team members; share best practices.
• Execute merchandising standards and price changes.
• Promote loyalty programs and upsell products.
• Maintain welcoming store environment and safety policies.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Miami, FL is seeking a customer-focused team member to help athletes find the right gear and provide knowledgeable product information. You will support sales, upsell services, and contribute to an engaging in-store experience.

The role emphasizes teamwork, adherence to merchandising standards, and a strong guest-first approach to ensure every athlete leaves satisfied and coming back for more.