Athlete Experience & Apparel Specialist

DICK'S Sporting Goods, Inc.; Manchester (NH); On-site; USD 28,000 - 36,000; Full time

Job summary

DICK’S Sporting Goods in Manchester, NH is seeking a functional in-store role focused on delivering an exceptional athlete experience. You will engage customers, share product knowledge, and help guide purchases to meet athletes' needs with accuracy and confidence.

The role emphasizes teamwork, adherence to merchandising standards, and participating in loyalty programs while providing friendly, informed service to every guest.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand shopping needs and provide knowledgeable product information.
• Anticipates athlete needs and drives sales through product and service recommendations.
• Onboards and trains new and existing team members on store practices and selling skills.
• Serves as a go-to expert in designated process areas to ensure smooth execution.
• Upholds merchandising standards and floor set plans, pricing, and inventory presentation.
• Promotes customer participation in loyalty programs and related offerings.

Skills

Customer service

Sales skills

Communication

Education

High School Diploma or Equivalent

1-3 years of experience

Job description

DICK’S Sporting Goods in Manchester, NH is seeking a functional in-store role focused on delivering an exceptional athlete experience. You will engage customers, share product knowledge, and help guide purchases to meet athletes' needs with accuracy and confidence.

The role emphasizes teamwork, adherence to merchandising standards, and participating in loyalty programs while providing friendly, informed service to every guest.