Athlete Experience & Apparel Specialist

DICK'S Sporting Goods, Inc.; Kenwood (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods is hiring retail team members to deliver outstanding athlete experiences. You will engage customers, recommend products, and help drive sales while upholding store standards across merchandising and customer programs.

Previous retail or customer-facing work is preferred, with training provided to excel in your role. Join a team that values collaboration, accountability, and a passion for sport.

Qualifications

• High School Diploma or Equivalent is required.
• 1–3 years of experience in retail or customer-facing roles is preferred.
• Strong communication and interpersonal skills are essential for delivering exceptional customer experiences.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable product information.
• Assists with onboarding and training of new team members as subject matter expert for their store area.
• Upholds merchandising and presentation standards and promotes participation in loyalty and other company programs.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring retail team members to deliver outstanding athlete experiences. You will engage customers, recommend products, and help drive sales while upholding store standards across merchandising and customer programs.

Previous retail or customer-facing work is preferred, with training provided to excel in your role. Join a team that values collaboration, accountability, and a passion for sport.