Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Washington (District of Columbia); On-site; USD 23,419,000 - 68,770,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Sales Teammate to deliver an exceptional athlete experience in our store. You will greet athletes, assess needs, and offer personalized product recommendations to help them choose the right gear.

You'll build connections with customers, demonstrate product knowledge, and promote loyalty programs, protection plans, and credit options. Work as part of a team to meet goals and uphold brand standards.

Qualifications

• High School Diploma or Equivalent.
• Experience in customer service is a plus.
• Ability to learn product features and benefits quickly.

Responsibilities

• Greet athletes, identify needs, and provide personalized product recommendations.
• Demonstrate product knowledge to explain features and benefits for confident purchases.
• Drive sales through effective selling behaviors and by promoting programs.
• Collaborate with teammates to achieve store goals and maintain standards.
• Represent the brand with professionalism, enthusiasm, and customer focus.

Skills

Customer service

Product knowledge

Team collaboration

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Sales Teammate to deliver an exceptional athlete experience in our store. You will greet athletes, assess needs, and offer personalized product recommendations to help them choose the right gear.

You'll build connections with customers, demonstrate product knowledge, and promote loyalty programs, protection plans, and credit options. Work as part of a team to meet goals and uphold brand standards.