Athlete Experience Advisor & Loyalty Advocate

DICK'S Sporting Goods, Inc.; Tinley Park (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Job summary

DICK'S Sporting Goods, Inc. is seeking an Advisor to deliver high-touch athlete experiences on the sales floor, guiding checkout, loyalty programs, and services with confidence and expertise.

You will greet customers, maintain merchandising standards, promote programs, and support a safe, inclusive store environment. The role emphasizes teamwork, accountability, and helping athletes achieve their goals.

Qualifications

• Greet customers and understand their needs with friendly, helpful service.
• Provide accurate product information to support shopping decisions.
• Adhere to store policies and promote programs (loyalty, warranties).

Responsibilities

• Greet everyone and proactively assist athletes with shopping needs.
• Uphold merchandising standards and maintain floor presentation.
• Promote company programs and ensure safety and policy compliance.
• Create an inclusive store environment and support team whenever needed.
• Perform additional tasks as assigned.

Skills

Customer service

Product knowledge

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking an Advisor to deliver high-touch athlete experiences on the sales floor, guiding checkout, loyalty programs, and services with confidence and expertise.

You will greet customers, maintain merchandising standards, promote programs, and support a safe, inclusive store environment. The role emphasizes teamwork, accountability, and helping athletes achieve their goals.