Athens-Based Finnish Customer Support Pro

Employers from Greece; United States; À distance; USD 20 000 - 31 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Development & Training

Performance Bonus

Two Extra Salaries per year

Relocation Package (flight, transfer,

Greek Lessons

Other Perks

Résumé du poste

Patrique Mercier Recruitment By Nellie is seeking a Finnish-speaking Customer Support Specialist in Athens, Greece. You will handle enquiries via phone, email and live chat, helping customers with products, services and accounts while guiding them through our offerings.

Ideal candidates demonstrate strong communication, precision, and teamwork. This role offers formal training, relocation support, and growth opportunities in a dynamic, customer-centric environment.

Qualifications

• Fluency in Finnish and English, both written and spoken.
• Experience in customer support or related field.
• Strong communication and interpersonal skills.
• Familiarity with CRM systems.
• Proficiency in Microsoft Office.

Responsabilités

• Deliver exceptional customer support to Finnish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries about products, services and accounts.
• Explain company offerings and guide customers in using our services.
• Resolve issues and complaints to ensure high customer satisfaction.
• Record interactions in the CRM system for future reference.
• Collaborate with teams to enhance customer experience and streamline processes.
• Adhere to company policies to deliver quality service consistently.

Connaissances

Finnish

English

CRM experience

MS Office

Customer service

Problem solving

Attention to detail

Communication

Outils

CRM software

Microsoft Office

Description du poste

Patrique Mercier Recruitment By Nellie is seeking a Finnish-speaking Customer Support Specialist in Athens, Greece. You will handle enquiries via phone, email and live chat, helping customers with products, services and accounts while guiding them through our offerings.

Ideal candidates demonstrate strong communication, precision, and teamwork. This role offers formal training, relocation support, and growth opportunities in a dynamic, customer-centric environment.