ASST SYSTEM ADMINISTRATOR

University of Georgia

Athens (GA)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Job summary

The University of Georgia is seeking an Assistant System Administrator to support computing devices across units in the Office of Research. You will handle desktop support (Windows/Mac), imaging, printer management, device inventory, and management via Intune/Addigy, plus user and network management.

The position requires completing specified certifications within the first two years of hire, strong communication, and meticulous documentation.

Qualifications

High school diploma or equivalent required.
Willingness to complete specified certifications within two years.
Experience providing IT support across Windows/Mac.
Strong customer service and documentation skills.
Ability to manage time and meet deadlines.

Responsibilities

New device imaging and automated imaging process development.
New device installs and troubleshooting.
Application setup and troubleshooting.
Device tracking and maintenance.
Device network assignment and maintenance.
User/Group maintenance.
Communicate with team regarding issues and resolutions.
Assist end users in device and application usage.
Maintain unit documentation regarding devices, protocols, and processes.

Skills

IT support principles

Troubleshooting

Communication skills

Attention to detail

Time management

Documentation

Customer service

Team player

Certifications pursuit

Education

High school diploma or equivalent

Tools

Intune

Addigy

Active Directory (AD)

Entra

Printer management software

Job description

Posting Details

Posting Number: S15564P

Working Title: ASST SYSTEM ADMINISTRATOR

Department: VPR-Research IT

Posting Type: External

Retirement Plan: TRS

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Work Schedule: Monday through Friday 8:00 am - 5:00 pm

Advertised Salary: Commensurate with Experience

Posting Date: 08/04/2026

Open until filled: Yes

Proposed Starting Date: 09/01/2026

Special Instructions to Applicants: Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment and maintain eligibility without sponsorship throughout your appointment .

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title: Network Support Technician I

FLSA: Non-Exempt

FTE: 1.00

Minimum Qualifications: High school diploma or equivalent

Position Summary

This position is responsible for supporting the use of computing devices across all of the various units within the Office of Research. Areas of responsibility include but are not limited to: desktop support (Windows/Mac), device imaging, printer management, device inventory, device management via Intune/Addigy, device troubleshooting, user management (AD and Entra), network/IP management, and conference room support.

This position requires completion of specified certifications within the first two years of hire for employees who do not already possess them, with department support available.

Knowledge, Skills, Abilities and/or Competencies

Knowledge of IT support principles and practices, with the ability to provide technical assistance and troubleshoot hardware, software, and related technology issues.
Fast learning and willing to listen to and be taught by more experienced personnel
A team player with excellent communication skills
Great attention to detail and time-management skills
Analytical thinking and problem-solving capability
Well-organized and punctual
Ability to provide high-quality customer support
Strong capability to document work product and resolution steps
Knowledge of and the ability to attain the certifications below:

CompTIA A+
MS-900
MD-102 Endpoint Administrator
Security+
Apple Device Support

Physical Demands

Sitting, standing, walking, bending, stooping, pushing, pulling, lifting up to 20 lbs and carrying up to 25 lbs.
Walking between campus buildings
Sitting or standing for long periods

Is driving a responsibility of this position?

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

Does this position require a P-Card?

Is having a P-Card an essential function of this position?

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit UGA Background Check website.

Duties/Responsibilities

New device imaging - develop, manage and update an automated imaging process to be used throughout the unit.
15
New device installs and troubleshooting.
5
Application setup and troubleshooting.
20
Device tracking and maintenance.
10
Device network assignment and maintenance.
5
User/Group maintenance.
5
Communicate with team regarding issues and resolutions.
5
Assist end users in device and application usage as well as any other related issues.
20
Help maintain unit documentation regarding devices, protocols, and processes relevant to the unit.
15