Supervisor- Cardiothoracic Clinic- Full Time

Henry Ford Health System; Southfield (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Henry Ford Health System in Southfield is searching for a Supervisor for the Cardiothoracic Clinic, responsible for overseeing staff across several locations including Novi and Detroit. This role involves ensuring a high standard of patient care, collaborating with multidisciplinary teams, and supporting continuous improvement.

The ideal candidate should have supervisory experience, strong leadership skills, and proficiency in electronic health records. This position is full-time with day shifts available.

Qualifications

• Previous supervisory, lead, or healthcare leadership experience.
• Strong interpersonal, communication, and organizational skills.

Responsibilities

• Supervise assigned staff across multiple practice locations.
• Coordinate staff orientation, onboarding, training, and coaching.
• Monitor staffing needs and workflow for optimal patient experience.

Skills

Leadership and team-building skills

Problem-solving and decision-making abilities

Customer service and patient-centered focus

Education

High school diploma/GED

Tools

Electronic health records

Standard office software

Job description

Supervisor- Cardiothoracic Clinic- Full Time

Location: Novi, Southfield, Rochester, and Detroit, Michigan
Department: Cardiothoracic Surgical Center
Position Type: Full-Time

Position Summary

The Cardiothoracic Surgical Center is seeking a dynamic and experienced Supervisor to provide leadership and operational oversight across four practice locations in Novi, Southfield, Rochester, and Detroit. This position is responsible for supervising assigned staff, supporting clinical and administrative operations, and ensuring the delivery of high-quality patient care and service excellence.

The Supervisor will work closely with providers, leadership, and multidisciplinary teams to promote a collaborative work environment, maintain compliance with organizational standards, and support continuous improvement initiatives across all practice sites.

• Supervise assigned staff in the performance of daily activities and responsibilities across multiple practice locations.
• Coordinate and oversee staff orientation, onboarding, training, coaching, and mentoring programs.
• Assist leadership with employee performance evaluations and ongoing performance management processes.
• Monitor staffing needs and workflow to ensure efficient operations and optimal patient experience.
• Ensure staff compliance with departmental and organizational policies, procedures, protocols, and regulatory requirements.
• Participate in multidisciplinary meetings, committees, and workgroups focused on operational improvements, quality initiatives, and implementation of new services.
• Serve as a resource for staff by providing guidance, support, and problem resolution.
• Foster a culture of teamwork, accountability, professionalism, and continuous learning.
• Collaborate with providers and leadership to identify opportunities for process improvement and operational excellence.
• Support organizational goals and strategic initiatives across all assigned locations.

Required Experience/Education

• High school diploma/GED
• Previous supervisory, lead, or healthcare leadership experience.

Strong interpersonal, communication, and organizational skills.

• Proficiency with electronic health records and standard office software.

Knowledge, Skills, and Abilities

• Demonstrated leadership and team-building skills.
• Ability to coach, mentor, and develop staff.
• Strong problem-solving and decision-making abilities.
• Excellent customer service and patient-centered focus.
• Ability to collaborate effectively with physicians, advanced practice providers, clinical staff, and administrative teams.

Additional Information

• Organization: Henry Ford Providence Hospitals
• Department: AMG Cardiothoracic Surg Assocs
• Shift: Day Job
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Equal Employment Opportunity / Affinity Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.