ASST DIR - ADMISSIONS

Lakeside Behavioral Health System; Memphis (TN); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in behavioral health is seeking an Assistant Director for their Needs Assessment and Referral Center. This pivotal role involves directing daily operations, ensuring seamless patient referrals, and maintaining communication with various stakeholders. The ideal candidate will possess a strong background in psychiatric care, crisis intervention, and patient coordination, ensuring that individuals receive the necessary support and resources. This position offers a challenging yet rewarding environment with opportunities for growth and development, making it an exciting opportunity for those passionate about making a difference in mental health care.

Benefits

Competitive Compensation

Excellent Medical, Dental, Vision Plans

401k Plan with Company Match

Generous Paid Time Off

Growth and Development Opportunities

Qualifications

• Experience in psychiatric mental health intake and crisis intervention.
• Knowledge of psychological assessment and hospital admissions functions.

Responsibilities

• Direct and manage operations of the Needs Assessment and Referral Center.
• Facilitate referrals and provide exceptional customer service to agencies.

Skills

Crisis Intervention

Psychiatric Assessment

Patient Coordination

Customer Service

Education

Licensed Physician

Masters in Social Work

Masters in Counseling

Licensed Psychologist

Job description

Responsibilities

JOB SUMMARY:

The NARC Assistant Director directs and manages the day-to-day operation of the Needs Assessment and Referral Center, ensuring prospective service recipients' linkage to appropriate resources or care providers. The NARC Assistant Director assigns responsibilities to assure prompt response to patient needs reviews and maintains all documents and departmental logs and insures fair distribution of patients to physicians. The NARC Assistant Director performs NARC Counselor responsibilities and provides telephonic and in person assessments and, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care and maintains communication with referral sources, families, patients and unit staff. The NARC Assistant Director collects and analyzes data related to departmental performance indicators.

Job Description:

The Admissions Coordinator works as member of Admissions Department and represents LBHS and its programs to all those inquiring for services. The Admissions Coordinator serves as a liaison between LBHS and referral sources, patients and families. The primary function of the Admissions Coordinator is to facilitate referrals between referring mobile crisis agencies, hospitals and other referral sources in support of the call center operations. The Admissions Coordinator prioritizes referrals made to LBHS and provides exceptional customer service to all partnering agencies. In addition, the Admissions Coordinator will assist in processing patients through admissions including, but no limited to documentation and admissions paperwork. Thorough and accurate documentation of calls and other admissions related paperwork is a critical component of the job.

This opportunity provides the following:

• UHS is a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
• 401k plan with company match for full-time and part-time positions
• Generous Paid Time Off

Qualifications:

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate knowledge and skill in provision of services to varied populations including adults, dually diagnosed patients, children, adolescents and geriatrics in all levels of care.

Education/Licensure: Licensed Physicians, APRN’s, Licensed Psychologist, Licensed Social Workers, Licensed Professional Counselors, Registered Nurses, Masters in Social Work, Masters in Counseling, Masters in Marriage and Family Therapy, or Masters of Psychology required.

Experience: Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting. Supervisory experience preferred.

Licensure/Certification: N/A

Knowledge: Prefer knowledge of hospital admissions functions, psychological assessment and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

Supervision Received: NARC Director

Supervision Exercised: NARC Shift Coordinator, NARC Counselor, Call Center Specialist, PBX Supervisor, Operator

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible