Association Programs & Operations Manager

Etherio Group; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with matching

Generous paid time off

Flexible and hybrid work schedules

Job summary

Etherio is seeking an Association Manager to join our Association Management team, supporting the Executive Director and Board of Directors. You will help with membership management, programming, website maintenance, marketing, and conference planning to ensure organizational excellence.

You will work with board members, volunteers, staff, and vendors to implement policies, dashboards, and communications while ensuring high-quality client service and operational efficiency.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum five years of business experience, preferably in non-profit membership organizations.
• Demonstrated achievements in project management, organizational skills, and administrative responsibilities.
• Excellent oral and written communication and interpersonal skills, including presentation and networking skills.
• Proficiency in Microsoft Office (Word and Excel) required, with the ability to learn new software.
• Familiarity with Association Management Software and Web Content Management Systems.
• Proficient in database management and communication systems.
• Basic design skills (Canva/Adobe) and familiarity with analytics dashboards.

Responsibilities

• Assist with Association Management tasks and support client relationships.
• Prepare board communications and meeting materials.
• Maintain and update the organization’s website and sponsor pages.
• Manage member profiles, onboarding, invoicing, and renewal communications.
• Coordinate programming and events, including virtual and in-person setups, surveys, and attendance tracking.
• Oversee sponsorship activity, invoicing, renewals, and sponsorship tracking.
• Support conference management, including registration, app, and reports.
• Draft monthly newsletters and manage communications calendars.
• Handle general operations and respond to member and non-member inquiries.

Skills

Project management

Organizational skills

Administrative responsibilities

Communication

Networking

Microsoft Office

AMS & CMS familiarity

Database management

Design tools Canva/Adobe

Education

Bachelor’s degree or equivalent experience

Tools

Association Management Software

Web Content Management Systems

Database Management Systems

Job description

Etherio is seeking an Association Manager to join our Association Management team, supporting the Executive Director and Board of Directors. You will help with membership management, programming, website maintenance, marketing, and conference planning to ensure organizational excellence.

You will work with board members, volunteers, staff, and vendors to implement policies, dashboards, and communications while ensuring high-quality client service and operational efficiency.