Association Operations & Member Engagement Coordinator

Titus Talent Strategies; Madison (WI); On-site; USD 52,000 - 74,000; Full time

Job summary

Titus Talent Strategies is seeking an NAAB Operations & Member Services Coordinator to support operational effectiveness, engage members, and standardize processes. You will work closely with the President and staff to strengthen communications and industry visibility.

This role requires an organized, proactive individual comfortable in a lean association environment with broad responsibilities. The position involves improving coordination across departments, supporting strategic

Qualifications

• 3–7 years of experience in operations coordination, project coordination, association management, marketing, communications, or related roles
• Experience supporting senior leadership and managing multiple priorities simultaneously
• Experience coordinating projects, meetings, committees, and cross-functional activities
• Experience developing or maintaining SOPs, process documentation, or organizational workflows
• Strong written communication and presentation development skills
• Experience with website content management, digital communications, CRM systems, or marketing platforms preferred
• Two-year or four-year degree in business administration, communications, marketing, agriculture, association management, or related field
• Strong interpersonal, organizational, prioritization, and communication skills
• Ability to work independently in a lean organization with evolving priorities
• Dairy, beef, agriculture, export, or trade association experience preferred

Responsibilities

• Support the President and leadership in coordinating operational priorities and strategic initiatives
• Document and maintain SOPs for key organizational processes and workflows
• Coordinate meetings, committees, agendas, materials, action tracking, and follow-up activities
• Support execution and tracking of strategic projects, KPIs, and organizational priorities
• Improve administrative coordination and operational consistency across the organization
• Coordinate member communications, newsletters, announcements, and external messaging
• Support updates and maintenance of website and digital communication channels
• Assist with development of presentations, Board materials, member reports, and industry communications
• Help improve NAAB visibility, member engagement, and communication consistency
• Support coordination of industry meetings, events, trade activities, and stakeholder engagement initiatives
• Maintain professional interaction with members, regulators, industry organizations, and international stakeholders
• Assist with coordination of market access communications and industry outreach activities
• Support tracking and follow-up of industry issues, committee activities, and stakeholder requests
• We are looking for someone who: Takes ownership and follows through on commitments, Brings structure and organization to complex or evolving priorities, Communicates clearly and professionally with internal and external stakeholders, Balances administrative detail with broader organizational support responsibilities, Thrives in a collaborative, fast-moving association environment

Skills

Operations coordination

Project coordination

Association management

Marketing & communications

SOPs & process docs

Written communication

CRM systems

Website content management

Microsoft Office

Project coordination tools

Education

Two-year or four-year degree in business administration, communications, marketing, agriculture, association management, or related field

Tools

Microsoft Office

CRM systems

Website platforms

Project coordination tools

Job description

Titus Talent Strategies is seeking an NAAB Operations & Member Services Coordinator to support operational effectiveness, engage members, and standardize processes. You will work closely with the President and staff to strengthen communications and industry visibility.

This role requires an organized, proactive individual comfortable in a lean association environment with broad responsibilities. The position involves improving coordination across departments, supporting strategic