High-rise Administrative Assistant

FirstService Residential; Miami (FL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking an Administrative Assistant to support property management and the association's daily operations. You will perform office duties, assist with payroll, budgets, records, and reports while ensuring accurate data handling and timely communication.

The role requires a strong administrative background, excellent customer service, and the ability to work Monday–Friday, 9:00 AM–5:30 PM, with occasional board meetings and travel as needed.

Qualifications

• Associates degree or equivalent combination of education and experience.
• Strong administrative background and organizational skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Coordinates collection and preparation of operating reports and new hires.
• Answer phones professionally and route messages promptly.
• Prepare management and committee reports and notices for approval.
• Maintain resident information in the database and assist with board communications.
• Manage insurance records, inventory, and purchasing procedures.

Skills

Customer service

Communication

Interpersonal skills

Office management

Attention to detail

Education

Associate degree in business

Tools

Microsoft Windows

Job description

Description

Description

Schedule: Monday through Friday | 9:00AM-5:30PM

Pay:$23.45

Job Overview

As an Administrative Assistant, you’ll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties.

Your Responsibilities

• Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, and new hires.
• Ensure that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
• Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager’s review and approval.
• Maintains, updates, and coordinates resident information in computer database at a minimum monthly. Generates and provides this information to the Property Manager, Board of Directors, and valet desk.
• Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners.
• Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.
• Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices for P.M. to code and approve.
• Sets up meetings for Board Approval process.
• Keeps packages updated with new memos and policies as required.
• Prepares any resident information packages that require Board approval, (i., e., Architectural Modification).
• Coordinates receipt of closing statement or warranty deed to put in the file and send to corporate A/R to change name and address for maintenance coupons.
• Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed following established procedures.Maintains log for sales and cash purchases as needed.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications

• Associates degree with concentration in business preferred, or equivalent combination of education and experience.

• Three (3) to Five (5) plus years of related work experience.

• Computer literacy: Intermediate proficiency in Microsoft Windows software.

• Must possess a strong administrative background.
• Strong working knowledge of customer service principles and practices.
• Excellent interpersonal, office management and communications skills.
• Self-starter with excellent communication, interpersonal and customer service and telephone skills.

Physical Requirements

• Physical demands include ability to lift up to 50lbs.
• Standing, sitting, walking and occasional climbing.
• Required to work at a personal computer for extended periods of time.
• Talking on the phone for extended periods of time.
• Ability to detect auditory and/or visual emergency alarms.
• Ability to work extended/flexible hours, weekend, and attend Board meetings as required.
• Driving when necessary.

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.