Associate Technical Consultant

Staffbase GmbH; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

A leading company is looking for a Technical Consultant to enhance client implementations of their platform, focusing on providing an outstanding technical experience. This hybrid role requires expertise in technical consulting and a strong capability to communicate effectively with both technical and non-technical audiences.

Benefits

Competitive Compensation

Flexible working time models

Growth Budget for training

31 vacation days annually

Monthly Wellbeing Allowance

401(k) plan with company match

Regular team events

Volunteer Day off

Employee Referral Program

Qualifications

• 1-2 years in technical consulting or implementation in SaaS.
• Hands-on with web development (HTML/CSS, Java, PHP).
• Familiarity with enterprise integrations (SAP, Workday).

Responsibilities

• Partner with customers for technical implementations.
• Lead technical discovery sessions with stakeholders.
• Ensure secure configuration of Staffbase environments.

Skills

Communication

Presentation

Web Development

Technical Project Management

Collaboration

Identity Management

Security Standards Knowledge

Job description

We are looking for a Technical Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a technical consultant, implementation specialist, or developer. This role focuses on ensuring new and existing Staffbase customers have an outstanding technical experience adopting the Staffbase platform. Your job is to see the world from the customers’ eyes and ensure they can use the Staffbase platform to its best to manage their content and comms processes.

Important: This is a hybrid role. Core in-office days in our Minneapolis office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 2 days per week during core days.

What you'll be doing

• As a Technical Consultant (TC), you’ll partner closely with enterprise customers and internal teams to deliver high-impact technical implementations of our employee communication platform. You’ll be responsible for designing secure, scalable, and integrated solutions tailored to customer environments
• Lead technical discovery sessions with key stakeholders to assess infrastructure, security, and integration needs
• Develop and own technical rollout and deployment plans, ensuring platform configuration aligns with business goals
• Advise on integrations with tools such as Microsoft, SAP, Workday, Okta, ADP, and other systems
• Provide hands-on support and thought partnership around API usage, SDK customization, identity management, and data governance
• Collaborate with Technical Specialists to customize platform UI and CI to meet branding requirements
• Facilitate technical workshops and translate complex requirements into implementation plans
• Ensure secure configuration of Staffbase environments in alignment with compliance standards and organizational policies
• Troubleshoot and remove technical blockers, supporting a successful organization-wide rollout
• Present technical roadmaps and platform capabilities to diverse audiences including developers, architects, and business leaders
• Own technical workstreams and project milestones from planning through launch
• Document technical solutions, best practices, and contribute to internal knowledge-sharing initiatives
• Partner cross-functionally with Product, Sales, and Customer Success to champion the voice of the customer

What you need to be successful

• 1-2 years of experience in technical consulting, implementation, development, or solution architecture—ideally in enterprise SaaS environments
• Exceptional communication skills, with the ability to go deep with technical stakeholders or simplify concepts for non-technical audiences
• Strong presentation and facilitation skills for technical and business discussions
• Hands-on experience with web development (HTML/CSS, JavaScript, Java, PHP, or NodeJS)
• Confidence using command-line tools or parsing application logs for debugging integrations
• Proven experience managing and delivering technical projects across enterprise organizations
• Familiarity with identity management systems (e.g., SSO, AD), and enterprise integrations (e.g., SAP, Workday)
• Knowledge of security and compliance standards in SaaS environments is a plus
• Experience collaborating with cross-functional teams including Sales, Success, and Systems Integrators
• Ability to prioritize and manage multiple technical work streams under tight timelines

What you'll get

• Competitive Compensation - we offer attractive salary packages including a Long Term Incentive Program
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
• Growth Budget - all employees get a yearly budget for external training of $1100
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
• Wellbeing - Monthly Wellbeing Allowance of $40, from fitness to mental health, hobbies to relaxation
• Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteer Day - you’ll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid