Associate Technical Consultant

Staffbase; New York (NY); Hybrid; USD 73,000 - 90,000; Full time

Job summary

Une entreprise innovante de technologie basée à New York recherche un Consultant Technique Associé. Dans ce rôle, vous travaillerez en étroite collaboration avec des clients d'entreprise pour livrer des implémentations techniques de notre plateforme de communication. Ce poste hybride nécessite d'excellentes compétences en communication et une expérience avérée dans le développement web.

Benefits

Compensation compétitive

Flexibilité de travail

Budget de croissance annuel

31 jours de congés annuels

Allocation de bien-être mensuel

Plan 401(k) avec correspondance de l'entreprise

Congé parental payé de 12 semaines

Événements d'équipe réguliers

Journée de bénévolat

Programme de parrainage d'employés

Qualifications

• 1-2 ans d'expérience en consulting technique ou développement.
• Compétences exceptionnelles en communication, à la fois avec des parties prenantes techniques et non techniques.
• Expérience pratique avec le développement web (HTML/CSS, JavaScript, Java, PHP ou NodeJS).

Responsibilities

• Gérer des mises en œuvre techniques pour les clients d'entreprise.
• Concevoir des solutions sécurisées et évolutives adaptées aux besoins des clients.
• Faciliter des ateliers techniques et traduire des exigences complexes en plans d’implémentation.

Skills

Communication

Web Development

Problem Solving

Project Management

Education

Technical degree or equivalent

Tools

HTML/CSS

JavaScript

Java

PHP

NodeJS

Job description

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About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication.

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We're headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

We are looking for a Technical Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a technical consultant, implementation specialist, or developer. This role focuses on ensuring new and existing Staffbase customers have an outstanding technical experience adopting the Staffbase platform. Your job is to see the world from the customers' eyes and ensure they can use the Staffbase platform to its best to manage their content and comms processes.

Important: This is a hybrid role. Core in-office days in our NYC (Tribeca) office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 2 days per week during core days.

What you'll be doing

• As a Technical Consultant (TC), you'll partner closely with enterprise customers and internal teams to deliver high-impact technical implementations of our employee communication platform. You'll be responsible for designing secure, scalable, and integrated solutions tailored to customer environments
• Lead technical discovery sessions with key stakeholders to assess infrastructure, security, and integration needs
• Develop and own technical rollout and deployment plans, ensuring platform configuration aligns with business goals
• Advise on integrations with tools such as Microsoft, SAP, Workday, Okta, ADP, and other systems
• Provide hands-on support and thought partnership around API usage, SDK customization, identity management, and data governance
• Collaborate with Technical Specialists to customize platform UI and CI to meet branding requirements
• Facilitate technical workshops and translate complex requirements into implementation plans
• Ensure secure configuration of Staffbase environments in alignment with compliance standards and organizational policies
• Troubleshoot and remove technical blockers, supporting a successful organization-wide rollout
• Present technical roadmaps and platform capabilities to diverse audiences including developers, architects, and business leaders
• Own technical workstreams and project milestones from planning through launch
• Document technical solutions, best practices, and contribute to internal knowledge-sharing initiatives
• Partner cross-functionally with Product, Sales, and Customer Success to champion the voice of the customer
  
  

What you need to be successful

• 1-2 years of experience in technical consulting, implementation, development, or solution architecture—ideally in enterprise SaaS environments
• Exceptional communication skills, with the ability to go deep with technical stakeholders or simplify concepts for non-technical audiences
• Strong presentation and facilitation skills for technical and business discussions
• Hands-on experience with web development (HTML/CSS, JavaScript, Java, PHP, or NodeJS)
• Confidence using command-line tools or parsing application logs for debugging integrations
• Proven experience managing and delivering technical projects across enterprise organizations
• Familiarity with identity management systems (e.g., SSO, AD), and enterprise integrations (e.g., SAP, Workday)
• Knowledge of security and compliance standards in SaaS environments is a plus
• Experience collaborating with cross-functional teams including Sales, Success, and Systems Integrators
• Ability to prioritize and manage multiple technical workstreams under tight timelines
  
  

What you'll get

• Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
• Growth Budget - all employees get a yearly budget for external training of $1100
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
• Wellbeing - Monthly Wellbeing Allowance of $40, from fitness to mental health, hobbies to relaxation
• Support - we're offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteer Day - you'll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid
  
  

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $73,000 - 90,000 salary per year. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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