Associate Technology Consultant Level 1 - NY

Icorps Technologies, Inc.; New York (NY); Hybrid; USD 70,000 - 81,000; Full time

Job summary

An innovative IT consulting firm is seeking a dynamic individual to provide exceptional technical support services. This role involves working closely with clients to identify their technology needs and deliver tailored solutions. You will be part of a collaborative team that values proactive thinking and offers opportunities for professional growth. With a competitive salary starting at $70,000 and a range of benefits including generous PTO, a quarterly bonus program, and more, this position is perfect for a motivated go-getter eager to make an impact in a thriving company. Join us and help transform businesses while advancing your career!

Benefits

15 days of PTO

5 sick days

Quarterly bonus program

401K

Birthday as a holiday

AAA membership

Qualifications

• 0 to 1 year experience in maintaining and supporting technology environments.
• Ability to communicate effectively at all organizational levels.

Responsibilities

• Provide white glove service at the desktop level.
• Offer a full range of technical support services for clients.

Skills

Communication Skills

Organizational Skills

Technical Support

Problem-Solving

Education

Bachelor's degree in Computer Science

Equivalent experience

Tools

Email and Messaging Systems

Operating Platforms

Connectivity Tools

Security Systems

Storage Solutions

Job description

(Hybrid: Client Sites & Remote)

iCorps Technologies, a leading IT Consulting, Managed Services, and Cloud Computing Company, provides strategic leadership, innovative services and hands-on expertise to small and mid-size businesses. An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go-getter with a proven track record of success and looking for a new challenge—give us a call!

And because we value the hard work of our employees, iCorps offers its consultants competitive pay and benefits, including 15 days of PTO, 5 sick days, a quarterly Bonus program, 401K, your birthday as a holiday, AAA membership, and more!

iCorps hires only the best and the brightest. If that’s you, then it’s time for you to join our team.

Responsibilities

• Provide white glove service at the desktop level
• Be responsible for providing clients with a full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs
• Think proactively and provide technology recommendations and solutions to the assigned Senior Consultant and/or Account Manager
• Identify client challenges and opportunities for improvements and make recommendations to the assigned Senior Consultant and/or Account Manager

Required Skills/Experience

• Proven communication and organizational skills required
• Must have ability to communicate at all levels within an organization
• Bachelor's degree in Computer Science or equivalent experience
• 0 to 1 year experience with maintaining and supporting various technology environments
• Understanding of common operating platforms, connectivity, security and storage is a plus
• Knowledge of email and messaging systems is a plus

Depending on level of experience, expected salary starts at 70,000

iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.