Associate Systems Engineer: Automation & IT Reliability

Conagra Brands; Omaha (NE); Remote; USD 59,000 - 79,000; Full time

Job summary

Conagra Brands is seeking an IT software development SME to support a range of projects and initiatives, focusing on self-service and automated systems management. You will partner with stakeholders to deliver reliable technology solutions, improve efficiency, and minimize incidents.

Reporting to the Manager, Information Technology, you will handle tickets from outsourced providers and coordinate with third-party partners to ensure service levels. Travel up to 15% domestically.

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to work both independently and in a team.
• Experience leading initiatives prioritized by business stakeholders.
• Experience partnering with multiple IT organizations.
• Experience with vendors and outsourced service providers.
• Excellent verbal and written communication skills.
• Strong troubleshooting, prioritization and escalation skills.
• Effective planning and organizational skills.
• Adaptability in a fast-changing environment.
• Strong business acumen and customer focus.
• Experience connecting solutions across multiple systems and technologies.
• Knowledge of technologies including third-party solutions.
• Understanding of emerging and future technology trends.

Responsibilities

• Promote design and development of self-service and automated systems management and provisioning solutions.
• Build tools and processes that enable the business to move quickly while minimizing incidents and downtime.
• Act on tickets from outsourcing service providers and manage remediation through completion.
• Collaborate with third-party service partners to ensure business partner-centric service delivery.
• Ensure support capabilities are defined and maintained at appropriate service levels.
• Manage technology assets for assigned locations.
• Partner with multiple IT teams to implement and support enterprise solutions.
• Participate in continuous improvement to enhance performance, scalability, and reliability.
• Perform other duties as assigned.
• Travel domestically up to 15%.

Skills

Independent work

Team collaboration

Stakeholder leadership

Vendor & outsourcing experience

Verbal and written communication

Troubleshooting & escalation

Planning & organizing

Adaptability & flexibility

Business acumen & customer focus

Systems integration across tech

Knowledge of third-party tech

Emerging tech trends

Education

Bachelor's degree in IT/CS/Engineering or related

Job description

Conagra Brands is seeking an IT software development SME to support a range of projects and initiatives, focusing on self-service and automated systems management. You will partner with stakeholders to deliver reliable technology solutions, improve efficiency, and minimize incidents.

Reporting to the Manager, Information Technology, you will handle tickets from outsourced providers and coordinate with third-party partners to ensure service levels. Travel up to 15% domestically.