Associate SVC Application Analyst

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a motivated Associate SVC Application Analyst to enhance and manage applications within a dynamic healthcare network. This role involves coordinating the configuration and release of new features, providing technical analysis, and collaborating with cross-functional teams to develop optimal solutions. If you are passionate about technology and healthcare, and eager to make a difference in a supportive environment, this opportunity is perfect for you. Join a network that is pushing the boundaries of medical science and educating future healthcare professionals.

Qualifications

• 1+ years experience as a ServiceNow administrator or developer.
• Familiarity with change management and operational support processes.

Responsibilities

• Enhance and manage applications within Temple Health.
• Collaborate with teams to optimize service capabilities and provide training.

Skills

ServiceNow administration

JavaScript

HTML

CSS

Change management

Operational support processes

Education

High School Diploma or Equivalent

Bachelor's Degree in Computer Science

Tools

ServiceNow CMDB

Discovery tools

Job description

Job Description - Associate SVC Application Analyst (250247)

Position Overview: Responsible for enhancing, supporting, and managing applications within Temple Health. Coordinates the configuration and release of new features, testing, implementing regular vendor releases and system upgrades, monitoring and resolving system issues. Provide technical and functional application analysis, define system requirements, configure and maintain assigned applications using best practices. Collaborates with cross-functional teams and TUHS stakeholders to prioritize, configure and develop appropriate solutions, continuously improve and optimize service capabilities and provide system training.

Education:

1. High School Diploma or Equivalent (Required)
2. Bachelor's Degree in Computer Science, Information Systems, or related field (Preferred)

Experience:

1. 1 Year experience as a ServiceNow administrator, developer or implementer with demonstrated technical and process knowledge (Preferred)
2. 1 Year experience in a healthcare/hospital environment (Preferred)
3. General experience and familiarity with change management and operational support processes (Preferred)
4. General experience and previous knowledge with ServiceNow CMDB and Discovery tools (Preferred)
5. General experience with JavaScript, HTML, CSS (Preferred)

About Temple Health:

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.

Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

Equal Opportunity Employer/Veterans/Disabled:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.