Associate Strategic Program Manager

ZipRecruiter; San Francisco (CA); Remote; USD 75,000 - 100,000; Full time

Job summary

A leading technology company in manufacturing seeks an Associate Strategic Program Manager to support product launches for top enterprises. The role involves cross-functional collaboration, program management, and continuous improvement. Ideal candidates have a relevant degree and experience in manufacturing operations. The company values diverse perspectives and offers competitive benefits.

Benefits

Competitive medical, dental, and vision insurance

401K plan

Monthly Virtual Work stipend

Annual Education stipend

Parental leave programs

Paid volunteer days

Onboarding setup including standing desk and laptop

Qualifications

• 1-2 years of related experience or 3+ years of manufacturing operations experience.
• Experience working with global manufacturing sites in a customer-facing role.

Responsibilities

• Support customer change requests and project updates on multiple platforms.
• Collaborate with cross-functional teams to enhance program efficiency.
• Track and report on program milestones.

Skills

Organizational Skills

Program Management

Communication

Detail-oriented

Proactive

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Manufacturing Engineering

Bachelor's degree in Industrial Engineering

Tools

CNC Machining

3D Printing

Injection Molding

Sheet Metal Fabrication

Die Casting

Assembly

Job description

Job Description

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the "AWS of manufacturing," is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

Impact in this role:

As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world's leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers' products launch on time, within budget, and at optimal quality.

You will collaborate cross-functionally with Sales, C&DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal process improvement and enhance the overall customer experience.

Areas of Responsibility:

• Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service.
• Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes.
• Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements.
• Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction.
• Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards.
• Support customer change requests and project updates on multiple platforms (external and internal).
• Ability to travel 10% annually in the U.S. for customer onsite visits, team meetings, trade shows, conferences, etc.
• Maintain and contribute to the Quality Management System (QMS).

Desired Traits:

• Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering with 1-2 years of related experience OR 3+ years of manufacturing operations experience.
• Detail-oriented with strong organizational, program management, and time management skills.
• Excellent verbal and written communication skills; experience working with diverse, cross-functional global teams is a plus.
• Proactive self-starter passionate about learning, continuous improvement, and operational success.
• Experience working with global manufacturing sites in a customer-facing role.
• Familiarity with ITAR and EAR regulations, particularly ECCN classifications such as 9A515.
• Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs
• Paid volunteer days
• Onboarding setup including standing desk, laptop, monitor, chair, and a stipend for ergonomic supplies
• And much more!

Fictiv is expanding our remote US workforce. Applicants from the following states are eligible to apply:

Arizona, California, Colorado, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Illinois, Indiana, Kansas, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Salary Range: $75,000 to $100,000 per year, depending on experience.

Interested in learning more? We look forward to hearing from you soon.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers worldwide.

This transformation is made possible through our technology-backed platform, global network of manufacturing partners, and our team of experts in hardware and software development.

We seek diverse perspectives and experiences to strengthen our culture and company. We believe that respect, honesty, collaboration, and growth are essential to building a strong, empathetic team.

We encourage applications from underrepresented groups, including women, members of the community, people of color, people with disabilities, and veterans.