Associate Store Manager, UGG

BoF Careers; Elizabeth (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as an Associate Store Manager at a leading retail brand. This role emphasizes exceptional customer service and team development, ensuring that every interaction reflects the brand's values. You'll partner with your Store Manager to recruit and train a high-performing team, manage store operations, and drive sales. With a focus on customer satisfaction and operational excellence, this position offers a unique opportunity to influence the store's success while enjoying competitive pay and growth opportunities. Be part of a culture that values individuality and passion!

Benefits

Competitive Pay

Employee Discounts

Growth Opportunities

Global Contests

Qualifications

• 2-5 years of retail store management experience preferred.
• Strong communication skills to convey brand vision.

Responsibilities

• Assist in recruiting, hiring, training, and developing the store team.
• Manage inventory, cash, and labor while supporting budgeting.

Skills

Retail Store Management

Customer Service

Communication Skills

Project Management

Problem-Solving

Adaptability

Multitasking

Education

Associates Degree

Tools

Microsoft Office Suite

Job description

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About UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Associate Store Managers are integral to the success of our company. They help develop, engage, and motivate a high-performing team, emphasizing excellent customer service as outlined in our UGG LIFE Service Program, and continually motivate team members to develop their service and product knowledge to provide the best customer experience.

Description

As an Associate Store Manager, you partner with your Store Manager to assist in recruiting, hiring, training, and developing an effective store team. You uphold high training standards, ensure your team is current in product knowledge and operational programs, and actively promote and model exceptional customer service. You help motivate and encourage team members to work cooperatively to achieve goals.

You assist in managing the store’s inventory, cash, and labor, and support budgeting and financial planning. You communicate sales goals and new programs to your team, implement visual merchandising directions, and maintain store standards that promote the UGG Brand image. You coach and develop your team to meet the business’s short and long-term needs, contribute to performance evaluations, and stay aware of industry trends and local competitors to meet customer demands.

Core Competencies

• Develop and coach team members to build empowered and engaged teams
• Ensure the highest level of customer service and prioritize brand and product knowledge training
• Partner with Store Manager to enhance customer satisfaction, increase traffic, and optimize profitability
• Set plans and objectives, and delegate appropriately
• Identify industry trends and educate your team about the current market
• Implement store operations and ensure compliance with policies and procedures
• Manage inventory and collaborate with corporate stakeholders to meet market needs

Key Qualifications

• 2-5 years of retail store management experience (preferred)
• Associates Degree or equivalent experience (required)
• Strong communication skills to convey UGG and Deckers Brands’ vision and mission
• Excellent project management, organizational, and attention to detail skills
• Strong problem-solving skills and adaptability
• Ability to multitask in a dynamic environment

Additional Requirements

• Flexible schedule and hours to meet business needs
• Willingness to travel as required
• Proficiency in Microsoft Office suite
• Valid driver’s license

As part of our UGG Family, you belong to more than a lifestyle company. We value giving people the freedom to pursue passions, express individuality, and succeed. We offer competitive pay, discounts, perks, global contests, and growth opportunities.

Equal Employment Opportunity

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other factors prohibited by law.

Salary range: $28.00 - $34.75. Salary depends on location, skills, experience, and education. Recruiters will share specifics during hiring.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services