Store Assistant Manager: Lead Brand Experience

J.Crew Group; Delaware; Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Up to 60% discount on branded products

401(k) plan with company matching

Medical and prescription coverage

Paid time off and paid holidays

Diversity, Equity and Inclusion focus

Job summary

J.Crew Group in the United States is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You will collaborate with the Store Director and Associate Store Manager to adapt strategies for business success and provide smooth operational support as needed. This role requires flexibility and a passion for fashion.

Qualifications

• 1–2 years of retail management experience.
• Strong customer service orientation.
• Team leadership and coaching abilities.
• Scheduling flexibility including nights, weekends and holidays.
• Willingness to adapt to fashion trends and brand standards.
• Ability to lift and carry up to 40 pounds.

Responsibilities

• Support Store Director & Associate Store Manager to impact profitability through brand connection.
• Own designated areas: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems, and technology with accountability.
• Assist recruiting, training and development when needed.
• Foster collaboration and a positive team environment.
• Ensure goals are exceeded with best-in-class customer service.
• Lead product knowledge sessions to elevate customer connections.
• Engage the community and drive loyalty through events.
• Step into multiple sales floor roles as needed.

Job description

J.Crew Group in the United States is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You will collaborate with the Store Director and Associate Store Manager to adapt strategies for business success and provide smooth operational support as needed. This role requires flexibility and a passion for fashion.