Associate Store Manager, Full Time, Santa Monica - West Elm

West Elm; Santa Monica (CA); On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Paid vacations and holidays

Health benefits including dental and vision

Wellness program

Job summary

West Elm in Santa Monica is looking for a store manager to effectively lead a team while meeting sales and operational goals. Responsibilities include scheduling, training staff, and ensuring compliance with company policies. The ideal candidate will have 2-3 years of management experience in a retail setting, strong communication skills, and a proven ability to motivate a team. This position offers a competitive pay range of $30.00-$35.00 per hour and includes comprehensive health benefits and a generous employee discount.

Qualifications

• 2-3 years management experience, preferably in specialty retail.
• Proven ability to manage staff to exceed sales and payroll goals.
• Effective communication and leadership skills required.

Responsibilities

• Prioritize and adjust schedules to meet business goals.
• Train and motivate associates to improve customer service.
• Manage store-operating procedures to minimize losses.

Skills

Management experience

Staff motivation

Effective communication

Organizational skills

Leadership skills

Problem-solving

Job description

Overview

Job Description: In partnership with the General Manager, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends.

Responsibilities

• Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.
• Train and motivate all associates through ongoing programs in sales, customer service and product knowledge.
• Develop associates to assume increased levels of responsibility.
• Assess performance and provide ongoing feedback; complete and deliver performance appraisals and development plans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
• Maintain a safe work environment and ensure ongoing safety training and awareness.
• Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
• In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.
• Responsible for ensuring the store meets company guidelines in opening and closing.
• In partnership with the General Manager, monitor company assets through accurate inventory procedures.
• Ensure associates comply with all Company policies and procedures.
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Monitor assets through accurate inventory management procedures.

Qualifications

• 2-3 years management experience. Specialty retail preferred.
• Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
• Proven ability to identify top talent and train/develop/retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $30.00-$35.00 per hour.

• A generous discount on all Williams-Sonoma Inc. brands through multiple shopping channels
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays and other time-off programs
• Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local laws.