Associate Store Manager, Full Time, Santa Monica - West Elm

Williams-Sonoma, Inc.

Santa Monica (CA)

On-site

USD 62,000 - 73,000

Full time

14 days+

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Benefits offered by this job

Brand discount
401(k) plan
Paid time off
Health insurance
Wellness program
Learning opportunities
Cross-brand careers

Job summary

Williams-Sonoma, Inc. in Santa Monica, CA, seeks a store leader to drive sales, talent and customer experience. You will partner with the General Manager to meet sales and payroll goals, manage schedules, recruit and develop top performers, and maintain store standards.

The role emphasizes coaching, floor management, safety, and delivering World Class Service while empowering associates to grow and achieve business objectives.

Qualifications

  • 2-3 years management experience in specialty retail.
  • Proven ability to manage staff to meet and exceed sales while meeting payroll goals.
  • Proven ability to identify top talent and train/develop/retain great people.
  • Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
  • Effective communication, organization and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Responsibilities

  • Partner with the General Manager to ensure store meets or exceeds sales and payroll goals.
  • Prioritize, plan and adjust schedules and daily agendas to meet business goals.
  • Recruit, interview, and select qualified candidates to build a talent pipeline.
  • Train and motivate associates through ongoing programs in sales, customer service and product knowledge.
  • Develop associates to assume increased levels of responsibility.
  • Assess performance and provide ongoing feedback; complete performance appraisals and development plans.
  • Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
  • Monitor store-operating procedures such as inventory levels and cash control to minimize losses.
  • Create and maintain an environment where associates are treated fairly with dignity and respect.

Skills

Management experience
Retail experience
Talent development
Communication
Leadership
Motivation
Teamwork

Job description

You're excited about this opportunity because you will...


  • In partnership with the General Manger, ensure store meets or exceeds sales and contest goals. Meet payroll goalsbased on current trends

  • Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achievinggoals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talentpipeline to achieve current and future business goals.

  • Train and motivate all associates through on-going programs in sales, customer service and product knowledge

  • Develop associates to assume increased levels of responsibility

  • Assess performance and provide on-going feedback; Complete and deliver performance appraisals and developmentplans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.

  • Maintain presence through effective floor management and ensure staff coverage in all areas of the store



  • Maintain a safe work environment and ensure ongoing safety training and awareness

  • Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.

  • In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control tominimize store losses

  • Responsible for ensuring the store meets company guidelines in opening and closing



  • In partnership with the General Manager, monitor company assets through accurate inventory procedures

  • Ensure associates comply with all Company policies and procedures

  • Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordancewith our People First Philosophy

  • Monitor assets through accurate inventory management procedures


Why you will love working at Williams-Sonoma, Inc.


  • We're a successful, fast-growing company with an entrepreneurial vibe

  • A technologically and data-driven business

  • Competitive salaries and comprehensive health benefits



  • We're at the forefront of tech and retail, redefining technology for the next generation

  • We're passionate about our internal and external clients and live/breathe the client experience

  • We get to be creativedaily

  • A smart, experienced leadership team that wants to do it right and is open to new ideas

  • We believe in autonomy and reward taking initiative



  • We have fun!


We're excited about you because...


  • 2-3 years management experience. Specialty retail preferred.

  • Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.



  • Proven ability to identify top talent and train/develop/retain great people.

  • Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.

  • Effective communication, organization and leadership skills.

  • Proven ability to motivate and influence others through personal actions and examples.

  • Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.


Physical Requirements:


  • Ability to be mobile on the sales floor for extended periods of time.

  • Ability to operate POS system.

  • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques


Benefits:

This role offers a competitive compensation package including pay and benefits.Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc.The anticipated pay range for this role will be: $30.00-$35.00 per hour.


Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:



  • A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels

  • A 401(k) plan and other investment opportunities

  • Paid vacations, holidays and other time-off programs



  • Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program

  • A wellness program that supports your physical, financial and emotional health

  • In-person and online learning opportunities through WSI University

  • Cross-brand and cross-function career opportunities


WSI will not now or in the future commence an immigration case or \"sponsor\" an individual for this position (for example, H-1B or other employment-based immigration


This role is not eligible for relocation assistance.


Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employmentqualified applicants withcriminal historiesin a manner consistent withthe requirements ofthe San Francisco Fair ChanceOrdinance,or other applicable stateor local lawsand ordinances.

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