Associate Store Manager, Full Time, South Coast Plaza- West Elm

Williams-Sonoma, Inc.; Costa Mesa (CA); On-site; USD 4,822,000 - 7,715,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid vacations and holidays

Health benefits

Wellness program

Training via WSI University

Career opportunities

Job summary

Williams-Sonoma, Inc. in Costa Mesa seeks a store leadership professional with 2-3 years of management experience to drive sales, manage payroll, and recruit top talent while delivering World Class Service. You will champion scheduling, coaching, and accountability to meet store goals and standards.

You will supervise staff on the sales floor, ensure safety and brand standards, and participate in training through WSI University. This full-time role offers competitive pay and benefits.

Qualifications

• 2–3 years of management experience in specialty retail.
• Proven ability to drive sales while achieving payroll goals.
• Proven talent identification, training, and retention.
• Strong communication, organization, and leadership skills.

Responsibilities

• Meet or exceed sales and payroll goals in partnership with the General Manager.
• Recruit, interview and select qualified candidates to build talent pipelines.
• Train and motivate associates in sales, service and product knowledge.
• Develop associates to take on more responsibility.
• Ensure store standards, safety and loss prevention.
• Provide ongoing feedback through performance appraisals.

Skills

Staff management

Payroll goals

Recruiting/interviewing

Customer service leadership

Job description

You're excited about this opportunity because you will...

• In partnership with the General Manger, ensure store meets or exceeds sales and contest goals. Meet payroll goalsbased on current trends

• Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achievinggoals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talentpipeline to achieve current and future business goals.

• Train and motivate all associates through on-going programs in sales, customer service and product knowledge

• Develop associates to assume increased levels of responsibility

• Assess performance and provide on-going feedback; Complete and deliver performance appraisals and developmentplans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.

• Maintain presence through effective floor management and ensure staff coverage in all areas of the store

• Maintain a safe work environment and ensure ongoing safety training and awareness

• Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.

• In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses

• Responsible for ensuring the store meets company guidelines in opening and closing

• In partnership with the General Manager, monitor company assets through accurate inventory procedures

• Ensure associates comply with all Company policies and procedures

• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordancewith our People First Philosophy

• Monitor assets through accurate inventory management procedures

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe

• A technologically and data-driven business

• Competitive salaries and comprehensive health benefits

• We’re at the forefront of tech and retail, redefining technology for the next generation

• We’re passionate about our internal and external clients and live/breathe the client experience

• We get to be creativedaily

• A smart, experienced leadership team that wants to do it right and is open to new ideas

• We believe in autonomy and reward taking initiative

• We have fun!

We’re excited about you because...

• 2-3 years management experience. Specialty retail preferred.

• Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.

• Proven ability to identify top talent and train/develop/retain great people.

• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.

• Effective communication, organization and leadership skills.

• Proven ability to motivate and influence others through personal actions and examples.

• Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time.

• Ability to operate POS system.

• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits:

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $35.00 - $40.00 per hour.

Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:

• A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels

• A 401(k) plan and other investment opportunities

• Paid vacations, holidays and other time-off programs

• Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program

• A wellness program that supports your physical, financial and emotional health

• In-person and online learning opportunities through WSI University

• Cross-brand and cross-function career opportunities

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employmentqualified applicants withcriminal historiesin a manner consistent withthe requirements ofthe San Francisco Fair ChanceOrdinance,or other applicable stateor local lawsand ordinances.